West Elm Furniture Reviews Uk

West elm have nice products and i ve seen them mentioned in well known home magazines therefore they had come across as a fairly reputable company. Of all williams sonoma brands only its high end kitchenware brand. West elm 2 al capone style customer 0 nothing short of criminal on part two of west elm review.

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West elm does not stand behind their furniture.

West elm furniture reviews uk. So the bottom line is this. They barely even respond to inquiries regarding broken parts except to suggest you go to a home store and fix it yourself with some wooden parts or hire a furniture restoration company to fix it. For one i wish to return an unsuitable item of furniture. I will be ordering again soon.

Was pretty shocked to see the absolutely horrendous feedback. While customers have good things to say mostly there are some that describe issues with delivery and some durability issues. The delivery guys were very friendly and polite. Bed bed frame scores.

I called to arrange this over a week ago and haven t heard back with a date for when this will be collected or refunded. The furniture from west elm is great quality but the service experience is terrible. Silly on my part but only after ordering did i think about checking reviews. Further while room board crate barrel and allmodern all have customer product reviews on their sites west elm does not.

Neither of those are acceptable. West elm is a popular furniture retailer that offers moderately priced products including fashionable bed frames and platform beds. You can find it on other review sites along with the other people s disgraceful reports up to date we will be looking at reporting west elm to the better business bureau after our recent visit to the. The furniture from west elm is beautiful and great quality.

Communication was good we booked our delivery slot and it was delivered by a local courier. I was expecting the worst after reading all the terrible reviews of west elm particularly with regards to delivery and customer service. Thank you so much for taking the time to leave us such a great review. My experience was good i got what i ordered a media.

It arrived on time in perfect condition. The first was regarding their inadequacy on scheduling delivery and customer service. Their bed frames predominantly feature wooden options that focus on modern styles. I have placed 3 orders with them.